As a small team, the person crafting your parts may also be responding to your emails! To ensure we address your questions quickly, we’ve set up a customer support system. Use this form to create a support ticket for help with choosing a color, tracking updates, technical support, return instructions, or any other questions you may have. Support tickets receive more prompt replies than emailing us directly.
The most effective way to reach us for customer service is by using the form above, which ensures a prompt response. If you’re returning an item, please include a printed copy of your original order so we can identify the sender and process your refund. For non-customer service inquiries, please use the email address below.
Grenadier USA
3076 NE 12th Terr
Oakland Park, FL 33334
grenadierusa@thorntek.com
instagram: @grenadierusa
Why didn’t Ineos think of this? So simple yet makes a world of difference.
This handle rocks! I appreciate good quality machined goods. Looks great on my truck.
Very pleased with product. Easy to install. Good quality. Fits items for everyday use.
The bottle opener is clean and simple just the way I like it. Works very well and priced right.
